Tam · Help
Questions?
Everything you need to know about moving, claiming ground, and finding your rhythm with Tam.
What is Tam?
Tam turns real walks, runs, and bike rides into territory you can claim, expand, and defend.
How do I claim territory?
Start an activity from Record and complete a valid loop. After you save it, Tam checks the route and can award the enclosed area as territory.
Can someone take my territory?
Yes. Another eligible activity can capture territory when its route satisfies Tam's claim and integrity rules.
What happens when I move through territory I already own?
A valid route can expand or reinforce your turf, but Tam does not count the same ground twice as new territory.
Do short activities count?
Activities under 200m can still be saved to your history with the metrics your device captured, but they are marked Too short and do not earn territory or count toward a weekly streak.
How does my weekly streak work?
Complete at least one saved, approved activity of 200m or more and at least 60 seconds during a calendar week. Each consecutive qualifying week adds one to your streak.
Does Tam track me all the time?
No. Tam uses precise location while an activity is recording. With background permission, recording can continue while the screen is locked. Tam stops activity location collection when the recording ends.
Why does Tam need background location?
It keeps your route, distance, and territory recording while you put the phone away or lock the screen during an active activity. Device settings and battery restrictions can still affect delivery.
Does Tam count steps?
Tam uses motion and fitness permissions to count steps where your device supports them. Step availability and timing vary by phone and operating system, so some activities may have delayed or missing step totals.
Will Tam use much battery or mobile data?
GPS recording uses more battery than ordinary app use. Tam limits background work and stores route samples efficiently, but longer recordings naturally use more power.
Who can see my activity?
When saving an activity, you choose its audience, such as your club, followers, public-safe, or private. You can also mute supported activities from feeds.
Can other people see my activity map?
Only if you turn on Show map on feed for that activity. It is off by default for new activities. When it is off, Tam may show a non-geographic route silhouette without real map coordinates.
How does Tam protect my start, finish, and home?
Start and end hiding remove those sections from the public route, while your home cloak removes route points around your saved home area. You still see your complete private route, and Tam can use it for metrics, validation, and territory.
Can I change an activity's privacy later?
Yes. Open the saved activity and use its privacy controls to change map visibility and supported location-hiding choices, or delete the activity.
Are my photos uploaded?
A photo or video selected for a sharing export stays on your device unless you choose to share the finished export. Profile images and territory textures you submit are uploaded to Tam and may be moderated.
What is Zombie Mode?
Zombie Mode is an optional motivational chase during a recording. It encourages steady movement, but being caught does not stop or invalidate the activity by itself.
Can I use Tam with other people?
Yes. Follow people, join a club, cheer activities, take part in challenges, and use accountability features to keep each other moving.
Can I import workouts from Apple Health or Health Connect?
Yes. After connecting the health service in Settings, you can review and import supported completed workouts from the last 3 days on the Free plan or the last 21 days with Tam Pro. Available fields can include route, distance, duration, steps, heart rate, and elevation.
Can an imported workout claim territory?
An imported workout can earn turf and other rewards when it meets Tam's activity and fair-play rules. Importing a workout does not guarantee a territory award.
What if I import the same health workout on another Tam account?
The workout can remain in your activity history, but only the first Tam account to import it can receive competitive credit. Duplicate imports do not earn turf, ranking distance, XP, badges, records, streaks, or challenge progress.
What happens when Tam flags an activity?
Tam checks route quality, speed, timing, duplication, and movement signals to protect fair play. A flagged or rejected activity may not receive territory or competitive rewards. Contact support@runwithtam.app if you believe a result is wrong.
What are personal records?
Tam can find your fastest continuous 1K, 5K, 10K, 20K, and half-marathon efforts inside eligible activities. One longer activity can contain several personal records.
How do monthly challenges work?
Arena offers 6 to 8 challenges each month. A new set appears at the start of the month, at midnight Lagos time. Open a challenge to see its dates, activity types, and goal.
When does challenge progress begin?
Challenge progress begins after you join. Earlier activities do not count unless that challenge explicitly says otherwise.
What are clubs?
Clubs are groups for shared goals and friendly competition. Join one to compare progress, take part in club challenges, and team up with other members.
What is included with Tam Pro?
Tam Pro unlocks Trip Replay, moderated territory textures, up to five active accountability commitments, and the full locator-colour collection. Current plans and prices appear in the app before purchase.
How do I manage or cancel Tam Pro?
Use Manage subscription in Tam or your Apple App Store or Google Play subscription settings. Deleting the app or your Tam account does not cancel the store subscription.
Can I delete an activity or my account?
You can delete individual activities from the app. Account deletion begins with a 30-day recovery period; signing in during that period restores the account before permanent deletion is processed.
Can I export my Tam data?
Yes. Request an encrypted data export from Settings. Tam emails the ZIP to your account address and shows its separate passcode inside the app.
Does Tam work on iPhone and Android?
Yes. Tam supports iPhone and Android, although health records, sensor metrics, background behavior, and permission wording vary by device and operating system.